Website care

Website care and security

Updates, backups, security and round-the-clock monitoring. You run your business, we look after the website.

Why website care

A website is not finished on launch day

WordPress, your theme and every plugin get new versions every few weeks. When nobody installs them, the site slowly becomes an easy target: outdated plugins are the most common way malicious code gets in. It usually comes to light only when Google flags the site as unsafe or a customer calls to say “your website is down”.

Website care means we take care of this continuously: we update, back up, watch availability and fix problems before your customers see them. You pay monthly and the website stays in your hands – you always keep the access.

What happens when nobody looks after a website

What's included

Everything a website needs to run without worries

Updates

We update WordPress, the theme and plugins regularly. Bigger changes are tested on a copy of the site first so nothing stops working on the live site.

Backups

Daily backups stored outside your hosting. If something breaks, we restore the site to the previous day’s state.

Round-the-clock monitoring

Our website watchdog checks availability, certificate validity and that forms work. If the site goes down, we know within minutes.

Security

Login protection, hidden usernames and regular malware checks. A hacked site gets cleaned and secured.

Small edits

A new text, image, price list or subpage within an agreed number of hours per month. You write, we do it.

Monthly report

Once a month, a summary: availability, speed, updates done, traffic and what we recommend for the next month.

From our practice

We already do this for dozens of websites

Website care is not a new service for us – it just was not on our website until now. We look after client websites across Slovakia, from small company sites to online stores, using tools we built for exactly this.

In a single audit we rolled out 155 plugin updates across 17 websites, enabled a security plugin on 27 sites, and our watchdog monitors 13 websites around the clock. We have also cleaned a site that got infected through an outdated plugin and fixed forms that were not delivering enquiries.

What we have handled for clients

Process

How taking over a website works

1

Health check

We go through the site, hosting, plugins and backups. You get a list of what needs fixing right away.

2

Securing

We set up backups, login protection and monitoring, and fix what the check flagged as urgent.

3

Ongoing care

Updates every month, backups every day, small edits as you need them.

4

Report and recommendations

Once a month you get a summary of what we did and what we suggest next.

Questions

Frequently asked questions

Which websites is this suitable for?

Mainly websites and online stores on WordPress and WooCommerce, but also sites we built from scratch. On Shoptet the platform handles the technical side; there we help with content and settings.

Do you have to build the site to look after it?

No. We also take over sites from other agencies or freelancers. We start with a health check and a backup, then gradually get the site in order.

What if the site gets hacked?

We clean it, restore it from a backup if needed, and secure it so it does not happen again. We have done this before, including for sites we did not previously manage.

How much does website care cost?

A monthly fee based on scope: the size of the site, the number of plugins and how many edits you need per month. You get a proposal after the health check, with no long-term contract.

How fast do you handle an outage?

Monitoring alerts us within minutes and we deal with it ahead of other work. Regular edit requests are handled on working days.

Do I keep access to my website?

Yes. The website, domain and hosting are yours and you always have access. We get our own access, which can be revoked at any time.

Can you also make bigger changes?

Yes. A new section, a redesign or an integration with another system is a separate order, with scope and price agreed upfront.

Related services

What else we can help with

Websites and online stores on WordPress and Shoptet.

Enquiries, reports and copy that handle themselves.

Search, Shopping and Performance Max.

Content and ads on Facebook and Instagram.

FREE AUDIT

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We will review your campaigns and send you specific recommendations on what to improve. No fee, no commitment.

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